Operations Service Manager
Operations Service Manager
My client is looking for an ambitious, driven and talented individual to join them in their Mansfield office as an Operation/Contract Service Manager, to ensure the highest standards of delivery of their operations and maintenance services across their mine water treatment assets across the UK.
They are part of a government organisation and are a successful designer, builder and operator of mine water treatment assets, delivering compliant, cost effective, and reliable treatment solutions for over 27 years.
You will manage contracts related to the management, operation and maintenance of mine water treatment facilities and monitoring sites, associated with the UK’s mining legacy. This to be done while ensuring statutory and contractual compliance, value for money, continuous improvement and delivering sustainable efficiency savings.
Reporting to the Principal Contracts Manager, you’ll have direct leadership responsibilities for their contractors who are highly skilled and experienced field engineers/plant operators.
You’ll be responsible for monitoring and delivering high standards of H&S, performance, quality and statutory compliance across our sites, along with building great contractor relationships.
The successful candidate for this fast paced and hands on role will have demonstrable experience within the water or wastewater operations industry, along with relevant experience in team management or leadership duties.
You’ll be able to demonstrate a sound knowledge of mechanical and electrical engineering along with an excellent awareness and understanding of water treatment and compliance.
To expertly manage service delivery through effective contract management including: contract negotiations and performance management (including the agreeing of KPI’s), making use of a high level of NEC contract management skills to manage contracts, delivery of efficient and effective asset operations, drive continuous improvement, attain best value and ensure accountability.
Manage and develop a work programme preparing scope of works, issuing work instructions and task orders, inspecting contractors work on site, agreeing prices, approving and challenging method statements and resolving risk. Any construction work being managed in accordance with the CDM2015 Regulations, typically in the capacity of Client and Principal Designer.
Experience in risk assessment, document control, job planning, inspections/auditing, contract management and IT will be desirable, along with an industry standard H&S qualification.
Strong leadership and management skills, excellent communication abilities and a dynamic approach to problem resolution will be required. In addition, the ability to identify areas of the business and sites where improvements can be made will be essential.
If you are a proactive leader with a strong customer service focus, take pride and ownership in your contribution, have excellent attention to detail and want to be part of a growing socially responsible organisation, this could be your next long-term role.
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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