Business Analyst

Business Analyst – Must Have Active DV clearance

Role Overview

We are seeking an experienced Business Analyst to support project teams in developing and implementing effective delivery methodologies. The successful candidate will act as a bridge between clients and delivery teams – understanding business needs, translating them into actionable requirements, and ensuring successful outcomes in a fast-paced, collaborative environment.

Key Responsibilities

• Analyse business processes and operations, applying appropriate tools and techniques to identify and implement improvements aligned with client objectives.

• Facilitate workshops to engage stakeholders, gather insights, and communicate findings and recommendations.

• Define, document, and manage business requirements, ensuring traceability throughout the project lifecycle.

• Develop and articulate methodologies and approaches clearly and concisely.

• Establish baseline business performance metrics and track benefits realisation.

• Prepare high-quality project summary reports and presentations for client stakeholders.

• Collaborate with senior stakeholders across technology-led transformation programmes – supporting strategy, business design and change management.

• Analyse complex problems, design innovative solutions, and communicate them effectively to diverse audiences.

• Support transformational change initiatives using recognised business change models, tools, and techniques.

• Work iteratively with stakeholders to define benefits, options, and acceptance criteria.

• Facilitate scoping and business priority setting for medium to large-scale change initiatives.

• Contribute to defining the most suitable representation of business requirements, ensuring end-to-end traceability from initial request to delivery.

• Identify impacts on business requirements across interim (e.g., migration) and final states.

• Collaborate with suppliers and delivery partners to meet agreed timelines and quality standards.

• Share knowledge across teams and contribute to continuous improvement through lessons learned.

Skills & Experience

Essential:

• Strong stakeholder engagement and management skills.

• Proven experience facilitating workshops with diverse stakeholder groups.

• Excellent relationship-building abilities across all business levels.

• Demonstrable experience in requirements definition and management.

• Skilled in business process modelling (Visio).

• Experience using the Atlassian suite (Confluence and JIRA).

• Experience delivering within both Waterfall and Agile environments.

• Strong communication planning and implementation skills.

• Experience preparing business areas for transition to new ways of working.

• Experience supporting stakeholders through business transformation initiatives.

• Confident in leadership, reporting, and presenting findings to senior audiences.

Desirable:

• Knowledge of LEAN, Six Sigma, or other business improvement methodologies.

Personal Attributes

• Proven delivery experience as a Business Analyst or in a comparable role.

• Self-motivated, confident, and personable, with strong interpersonal skills.

• Trusted by clients, with the ability to identify opportunities to add value.

• Committed to continuous professional and personal development.

• Collaborative team player who delivers to high standards and strong business ethics.

• Able to manage competing priorities effectively under pressure.

• Emotionally intelligent, adaptable, and capable of engaging with a wide range of stakeholders.

• Confident communicator, able to express ideas clearly and influence senior stakeholders.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.