Operations Manager – Water industry

Website AdvanceTRS Advance Training and Recruitment Services

Technical recruiters for the built environment

Job Role: Operations Manager

Salary: £70,000 – £85,000 + Benefits package

Location: Inverness

We are working with our client to source an experienced Operations Manager to strengthen their Delivery team at the Inverness office with hybrid working available. You will report directly to the Head of Construction and your role will cover all North Region Scottish Water sites.

The role of the Operations Manager is to ensure the efficient delivery of a portfolio of projects by managing a team of Project Managers to deliver a programme of work within the Scottish Water SR15 and SR21 Framework’s.

Projects will range from £2.5M to £20+M and will be located across the North and East regions of Scotland.

This position is a key senior management role with accountability for the delivery of the projects from pre-construction through to commissioning and handover alongside an interphase with senior Client management.

In addition, the Operations Manager has the responsibility to manage, supervise and develop a team of direct reports.

About the Role:

  • Be responsible for the leadership and management of the nominated sector Operations Department Team and its function.

  • Participate in the development of the Joint Venture and Operational strategies and advise on any impact to JV Initiatives.

  • Ensure that all operations are carried out in an efficient, safe and economic manner, with a view to the protection of the company’s interests, client satisfaction and repeat business.

  • Ensure projects are accurately and correctly reported, both in terms of progress and cost.

  • Chair monthly cost review meetings with Commercial Managers to verify project reports. Present results to the SLT, with all information relevant to current position and expected outcome.

  • Review the resource levels for proposed and current live projects, ensuring it is sufficient to carry out operations.

  • Identify recruitment requirements and obtain necessary resources as appropriate.

  • Effectively manage subordinates and their teams to achieve the targets of the joint venture.

  • Actively review and manage the performance of subordinates reporting into the Operations Manager

  • Ensure compliance with ESD HS&S, Quality assurance, BMS and management procedures within your teams.

  • Be innovative by challenging and re-thinking processes and systems to improve efficiency and to make recommendations to the SLT for consideration.

  • Be pro-active in problem solving, finding solutions to obstacles for the benefit of the business. Share lessons learnt and feedback to relevant members of the SLT

  • Attend senior management meetings relevant to the role and support other Operations Managers within the Joint Venture.

About you:

  • Recent proven track record of delivering construction projects on time, to budget and quality standards with high customer satisfaction results.

  • Extensive construction HS&S knowledge and a proven track record of delivering sites safely.

  • Experience of leading multiple teams to achieve delivery objectives.

  • Significant management ability to successfully engage with subordinates and other staff to positively form pro-active teams.

  • Ability to delegate effectively & fairly to avoid conflict.

  • Ability to manage conflict situations should the need arise.

  • Ability to manage external contacts to benefit the business at every opportunity.

  • Ability to recognise potential problems, identify solutions and successfully deliver mitigation plans.

  • Ability to gather project related information and produce accurate detailed progress reports.

  • Ability to manage the detail of projects but also recognise the bigger picture for the benefit of the business.

  • Proven track record of achieving & sustaining high customer satisfaction results.

  • Able to work within a pressurised environment.

  • Experience in M&E and Civil engineering contracting in a design and build environment.

  • Track record of delivering projects within agreed parameters

  • Minimum HND in engineering/project management related qualification or equivalent

  • Project management experience

  • IOSH or SMSTS safety management

  • Excellent verbal and written communication skills

Packages includes:

  • Car/car allowance (subject to role and level of position)

  • 25 days holiday + Bank Holidays (with an additional 5 days available to buy)

  • Contribution Pension scheme

  • Life Assurance & Health Insurance

  • Private medical Insurance

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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