Quality Manager
Derby
£40,000-£50,000
My client is looking to strengthen their SHEQ team with a Quality Manager to support across the Severn Trent Region. Based at the Derby office, you will ensure effective delivery of Quality performance across the framework.
You will report directly to the Programme Manager and the responsibilities will include:
* Lead the Quality performance to achieve agreed standards (KPIs) and provide incisive SHEQ monthly Management Information to deliver effective performance.
* Oversee the collection, input and validation of monthly SHEQ data.
* Oversee the submission of monthly client data reports.
* Develop and deliver a continuous improvement programme for Quality performance, advising action and recommendations for changes.
* Embed understanding of Quality, its benefits and the requirements on the company in this respect.
* Provide support on quality issues to all areas of the business including construction delivery, proposals, procurement, business services and design.
* Manage the resolution of findings and corrective actions.
* Lead the Integrated Assurance process with the Client including compliance with procedures, managing the improvement plans, ensuring reporting, attendance at Client meetings, management of internal responses to Client actions and being the face of the company regarding any issues.
* Providing training (or ensuring a suitable programme is developed and delivered) on quality issues and business processes.
* Undertake internal and external quality audits at all stages of the delivery process including at supply chain sites.
* Lead the Quality team to deliver their responsibilities.
* Implement a robust monthly audit and inspection schedule.
* Participate in the Quality Managers Forum, ensuring development of quality practises throughout regional quality managers.
* Lead SHEQ Communication and engagement including development/manage distribution of SHEQ Alerts and Monthly SHEQ comms.
* Lead Quality incident investigation, reporting, development of corrective actions and track their completion.
* Ensure your own continuous professional development by participating in external networking/conferences/associations/groups, to stay current on industry changes and innovations.
* Maintain a positive and solution-oriented approach to work, providing open and honest feedback.
* Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role.
* In all internal and external contact, present a professional and positive image of the department as well as maintaining mutually constructive, positive and beneficial relationships.
* Take all reasonable steps to ensure appropriate confidentiality.
About The Candidate:
Essential:
* Degree qualified; preferably in an engineering, technology, technical or personnel development topic (Considerable relevant experience will also be acceptable).
* Approved Lead Quality auditor’s course from an IRCA accredited company
* Background in the water/wastewater industry
Desirable:
* Background in construction works
* EUSR SHEA Water card
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
