Knowing how to answer competency questions can often be your key to success at an interview. Whilst we can’t provide you with the exact response you’ll be able to use, we can make sure you approach each one the right way, and it’s all about the technique.

What is STAR?

The STAR technique is designed to guide you through competency-based interview questions, often questions starting with ‘Tell me about a time you did X’.

Competency questions are generally used to find out how candidates would react to certain situations, by asking for real-world examples to back-up their claims.

Don’t let their open-ended nature fool you. There is a formula you can apply to keep your answers on track, which is where STAR comes in. Here’s a breakdown of how to approach each letter:

S – Situation

Think of this section as ‘setting the scene’. Provide the interviewer with a bit of background about the questions and give them some context. Try and be specific by including names and dates wherever appropriate, to help add credibility.

Example:

At Company Name Ltd, I was responsible for representing the firm at tradeshows. My second year there, it just so happened that three events we usually attended, were scheduled within a month of each other – generally, they were spread out over a much longer period of time.

T -Task

Build on the background you’ve given and outline the task at hand. Specifically, how did the situation relate to you? What were the major tasks you needed to undertake to resolve it? Include how important or difficult the situation was to overcome, as well as any constraints you came up against.

Example:

It meant a tremendous amount of work was compressed into a really tight window of time. These shows were a huge source of lead generation for the company, so it was essential we attended and presented our products in the best light.

A – Approach

Translation: What did you actually do to resolve the situation?

Outline the steps you took to ensure a successful outcome, without being tempted to take all the credit.

The key to effectively incorporating the ‘approach’ part of your answer is to identify what skills the interviewer really wanted to see and reinforce them throughout.

Example:

I hate to say I can’t take something on at work, but I took a long, hard look at the situation and realised preparing all three up to the standards I’d want was going to be impossible. So I sat down and prioritised the events. One, I realised was much less relevant to us, so I scheduled a meeting with my manager and we agreed to focus on only two events. Once that was settled, I could draw up a detailed to-do list with interim deadlines for each item so that I’d have all the materials I needed to really represent the company well.

R – Result

Finally, it’s time for the pay-off. What was the outcome of the situation? Remember, everyone loves a happy ending and recruiters are no different. Make your happy ending quantifiable and you’ll really have nailed your answer.

Example:

The two events were run effectively and I was really happy with them as no problems occurred. I was able to bring several really solid leads back to our sales department. One of them actually resulted in a £100,000 contract, so in the end, I was pleased I’d made the call to eliminate one event.

Final Note

It’s particularly important to prepare for this sort of interview. Put some concrete, quantifiable details down on paper, which could fit a range of situations. All jobs involve difficulties. The interview is trying to figure out how you’ll handle them.

STAR is a structured system, it can help guide your answers and calm your nerves, but don’t follow it too rigidly – you’re not a robot! Make sure your responses flow naturally.

Read more of our interview tips and other advice by clicking here.

A personal statement is usually the opening paragraph on your CV. It should be a short summary about you, to help employers see how you view yourself as a person and as an employee.

We’ve put together three simple tips for writing your personal statement:

How long should it be?

Your personal statement should be one paragraph, aiming for a minimum of 5 lines up to a maximum of 12 lines on a word document. If you’re looking for a word count, aim for up to 150 words.

If it’s too long, you risk repeating yourself and rambling too much!

If it’s too short, you’re not selling yourself enough!

What should it include?

You need to think about three key questions:

    • Who are you and what do you currently do?
    • What are your career goals?
    • What can you offer to your next employer, that could make you stand out above the rest?

Can I keep the same one for every job I apply for?

All job requirements are different. If you have the time, it would be beneficial to adapt your personal statement each time you apply for a job, so you can make it as relevant as possible to the role you are applying for. Make sure you do your research on the specific requirements the employer is asking for, both for the job and personal skills.

Remember, your personal statement gives you a chance to sell yourself in one paragraph. The rest of your CV is your work experience and your qualifications, so this gives you the opportunity to add that personal touch.

Here’s an example we’ve put together:

“As an experienced project manager, I have a proactive approach which has resulted in numerous successful completions of important projects across the rail industry. I am now coming to the end of my current project and am seeking a new challenge. I am a reliable and well-organised manager, bringing various expertise and knowledge to the table. I have extensive experience across the board and my attention to detail and communication skills is what makes me stand out from the rest.

TOP TIP

Make sure you ask someone to read through this for you to pick up any spelling or grammatical errors! You can’t always see these when you are writing yourself.

Have you got a job interview coming up? Thinking of looking for a new job in the New Year? Haven’t been to a job interview for a while? Is it your first interview?

If you’re not sure where to start with preparing yourself, or you’re not sure it’s possible to prepare yourself, here are five tips for making sure you are ready for that all important day.

1. Make sure you know the company

If you don’t know much about the company, start reading up on them before the interview. A good place to look first is on their website.

2. Have background knowledge of the Industry

If you already think you know a lot about the industry, then try to sharpen up your knowledge.

If you don’t have much knowledge about the industry because you’re making a career move – do some research! You can do this by speaking to people in the industry or you can do some online research.

3. Think about your strengths and weaknesses

This is a question that most interviewers ask. Some people become a little bit stuck or are nervous about what to say about themselves. It’s sometimes hard to tell someone what you’re good at and let’s face it, you don’t want to tell them that you’re not so good at anything, it’s a job interview after all! The interviewers are going to appreciate honesty. If you come across honest, they will appreciate it.

Think about what strengths you will be bringing to the table if they decide to hire you! These might be organisational skills, timekeeping, knowledge of the industry, knowledge about the job, experience, decision-making skills etc. If there is anything within those skill sets you aren’t 100% confident with, have a think about that too. Make sure that if the interviewer does ask you what your weaknesses are, you say, for example, ‘I would love to improve my decision-making skills’ rather than ‘I’m not very good at decision making’

Always keep it positive!

4. Make sure you know your CV

The only thing the Interviewers know about you is the information that is on your CV and on your application you filled out for the job. Make sure you know what experiences on your CV are relevant for the role you are applying for. This will help you prepare for any questions they might have for you.

5. Write down any questions you have

This might be about the job or even about the company. The interviewers will be impressed that you want to know a bit more about what they do as a company, and they will also appreciate that you have questions about the job you are applying for!

A few other things to think about:

  • First impressions are vital – dress smartly.
  • Plan your travel to be early to your interview, not just on time!
  • If you have any work or evidence that would support your application, bring it with you.
  • A good handshake is always a positive start.
  • Relax, smile often, be friendly and try to calm your nerves.

Looking for a job in the Rail, Property, Construction or Water & Utilities industry?

Click here to view our latest jobs!

Searching for a job can be a daunting prospect; understanding your worth on the job market, navigating job boards, recruiters and social networks can all present barriers to finding the perfect role. But all is not lost, new technology and algorithms on established platforms are all geared to help you find your next role with minimum effort.

So how do you find a job in the technological age?

Here are 3 simple tips to help speed up your job search.

Update your Virtual CV

 

 

Your social media profile can act as a virtual CV, it’s there 24/7 as your own personal advert to the job market. Create a LinkedIn profile or update your existing profile by detailing your relevant skills and experience to maximise your online presence. Share your profile edits to draw attention to your refreshed profile among your followers.

Register for Job Alerts

 

 

Save time with your search by registering for job alerts. By registering with relevant job boards and setting up job alerts, you can receive notifications of new opportunities straight to your inbox. You can be as specific as you want to be, narrowing it down to location, salary, job title or industry. Targeting industry-specific job sites can be a good way of narrowing down the number of jobs sent to you.

Utilise Recruiters

 

 

Good recruiters will have a comprehensive understanding of your market and current opportunities. Engaging recruiters is a quick way of tapping into this knowledge to help you in your search. Even better, they already have a relationship with the hiring managers and can guide you through the process, from interviews and salary negotiation through to offer and onboarding.

You can now choose to show recruiters and hiring managers, who are searching for potential candidates, that you are ‘open to opportunities’ on LinkedIn. This will not be visible to your current company but will alert hiring managers and recruiters that you are open to approaches!

 

Looking for your next career?

Advance TRS is a niche recruitment consultancy specialising in the provision of highly-skilled technical professionals. Since establishing, Advance TRS has grown rapidly and now provides permanent, contract and temporary recruitment solutions to both candidates and clients across a number of key technical sectors, including Rail, Property, Construction, Water and Utilities.

For the latest opportunities visit www.advance-trs.com or speak to one of our team on 01483 361061.

Your CV represents you to your future employer. Your employer wants to know why they should hire you and not any of the other applicants. So, how do you make your CV and experience stand out on a word document? Here are some top tips from our team that you need to think about when writing your CV.

Presentation

When structuring your CV, remember employers see lots of applications for each role, so if yours doesn’t make the right information easily accessible it will go straight to the bottom of the pile. The simpler it looks, the easier it is to read.

  • Invest time to tailor your personal summary specifically for the job you are applying for. This is your primary opportunity to highlight your strengths and previous successes
  • Follow on from this with your qualifications
  • Keep the font to one standard type and size
  • Don’t begin each sentence with ‘I’. Unfortunately, it is not the way to create a compelling CV
  • Keep your education and job history in chronological order. It makes sense to put the most recent achievement or job at the top of the list as this is what the employer is interested in

Be truthful

Noting down truthful experience is essential. If you feel that you have to add in an experience you haven’t completed, this job is not for you! Note down all experience you think is related to the job you are wanting to apply for and you will find the perfect employer who wants to invest in you.

Employment history

Keep this short and sweet. Employers don’t need to know every job you’ve had throughout your life. If you think, on average, 50 people apply for every job on the market. If those 50 people all have 8 paged CVs, the employer will quickly become disinterested in reading through all of that information. Save the long explanations of your employment for your interview. Just note the job role, the company and the dates you worked there and add a little bit more information on what you’ve done in your most recent roles.

Check, check and check again – no typos!

Checking your spelling and grammar is essential. You might want to ask someone to look over your work as well as using spell check and looking up any words you’re unsure of!

Make your CV role specific

Make sure you tailor your CV to suit the job you’re applying for. It’s very tempting to try to cut corners with a generic ‘one size fits all’ CV, but it is unlikely you’ll get away with it. Always read the role’s exact requirements and re-word your CV accordingly. This will involve you doing your research so you know exactly what the employer is looking for, it may take a bit of effort, but if it puts you one step closer to your dream job so it’s well worth it!

Once you are convinced that your CV meets all the job criteria and portrays you in the best possible way you are ready to search and apply!

Ok, so you’ve spent hours weighing up your career options and found a job you just know would be perfect – now you’ve just got to get it!

First things first- your CV, despite the fact that this may seem the most gruelling task it is probably the most crucial, forget the interview, this is what will make up employers minds on whether you even get that far!

The trick is to make you shine, but how?

Step 1: Presentation

When structuring your CV, remember recruiters plough through hundreds every day, so if yours doesn’t make the right information easily accessible it will go straight to the bottom of the pile.

  • Always have your name and contact details at the top, followed by your qualifications.
  • Invest time to tailor your personal summary specifically for the job you are applying for. This is your primary opportunity to highlight your strengths and previous successes.
  • Keep the font to one standard type and size.
  • Do not write in the first person. Beginning each sentence with ‘I’ is a common mistake; unfortunately, it is not the way to create a compelling CV.

Step 2: Check, check and check again – no typos!

Poor spelling is a pet hate for most HR departments and a definite way to make a mockery of your perfectly presented CV. Ensure that you look up any words that you’re not certain of, making sure that you don’t rely solely on spell check; Americanisms should be steered well clear of- after all, it’s a CV you’re writing, not a resume!

Step 3: Make your CV role specific

Make sure you tailor your CV to suit the job you’re applying for. It’s very tempting to try to cut corners with a generic ‘one size fits all’ CV, but it is unlikely you’ll get away with it.

Always read the role’s exact requirements and re-word your CV accordingly.

This will involve you doing your research so you know exactly what the employer is looking for, it may take a bit of effort, but if it puts you one step closer to your dream job so it’s well worth it!

Step 4: Stick to the truth!

You must be able to support the statements made in your CV.

Avoid unnecessary exaggeration as any untruths will probably come to light during any reference checks.

Once you are convinced that your CV meets all the job criteria and portrays you in the best possible way you are ready to search and apply.

So you have an interview, congratulations, you are one step closer to securing your next job. Now, preparation is key, so follow our step by step guide to maximise your opportunity.

Step 1. Know what you’re wearing – dress for success!

First impressions last, so what you wear for an interview is essential.  Make sure you are aware of the company dress code before you arrive, some businesses prefer their staff to dress formally whilst others take a more casual approach. If you are in doubt over what to wear then always err on the side of caution and dress smartly. It is better to be overdressed for an interview than underdressed.

Step 2. Practice your performance

If you were an actor you wouldn’t go to the opening night of a big performance without having learnt your lines. Treat your interview in the same way; we advise rehearsing with a friend or family member the night before so you are fully prepared for being put on the spot.

Step 3. Do you know about the company? Research, Research, Research

There is nothing worse for a hiring manager than a candidate who knows nothing about his or her company, it demonstrates either a lack of care or regard for the job or just pure laziness.

Before you go to the interview make sure you have read the company website and taken the time to understand the size of the business, its services or products, history and mission statement. It is also worth printing out any material that could be of particular interest.

Know who you are meeting, search the company website and LinkedIn to get as much information about your interviewer as possible.  This will help you to anticipate what he or she will be looking for in an employee.

Step 4. Where are you going and how will you get there?

Always check the route and how long it will take, then plan on arriving early. If you are using public transport make sure you buy tickets in advance to save cost, time and hassle on the day of your interview. If you are driving, find out where you will park; having to walk miles unexpectedly could make you late and appearing flustered will not create the best first impression.

Step 5. What to take with you

At advance we recommend our candidates take three items with them to any interview:

  • A copy of the job description, use it to refer to during the interview.
  • Two copies of your CV, this demonstrates organisation and could assist the interviewer if they do not have a copy to hand.
  • And finally, a notepad and pen. Ask if you take notes, this demonstrates interest, shows you are eager to learn and take the job in question seriously.

Step 6. Questions and Closing

Prepare 10 questions.

This is where most people get caught out. Don’t be afraid to challenge the interviewer on why you should join their organisation.  If appropriate ask why they joined the company.  This demonstrates that you value your own worth.

And finally…

Ask the interview panel if they have any reservations about your capabilities, this gives you the opportunity to address any concerns they may have.

Good luck!

Know what you are looking for

Before you begin you need to know the position you are seeking and what titles these roles will be found under, be aware that the same job can be labelled differently. For instance, a Project Manager may be referred to as a Programme Manager.

Make sure you know exactly which sector you want to work in, where you want to work, how far you are prepared to travel, whether you are interested in permanent or temporary employment and the salary or rate you are prepared to accept.

If you are unsure of anything such as your market value then talk to a recruitment expert in your sector.

Searching for a Job

Use search engines to search for specialist recruiters in your industry. These specialists will have relationships with the key companies and employers; they will also have live jobs that are ready to be filled.

Advance-TRS are specialist recruiters with experience of over 40 years, they are preferred suppliers to the majority of employers within the rail sector.

Big online job boards can be useful, however, many allow a multitude of agencies to have access to your CV. This can result in mass CV mailshots by inexperienced recruiters to unsuitable employers, which may tarnish your professional integrity.

Preparation

Before searching for jobs make sure you have your CV prepared in case a role becomes immediately available.

Ensure that your Facebook settings are set to private! Many employers use social media to check up on candidates so any lurid pictures and expletives should be deleted and your LinkedIn profile kept up to date.

The decision to take a job abroad is a big one, so before you bite the bullet and begin the international recruitment process, carefully consider all the facts. Read our checklist to make certain you’re fully prepared for a new venture overseas.

Culture

Accepting Differences

Adjusting to a new culture could be a challenge. If you don’t agree with local attitudes to women and or children, racial, political or religious beliefs then perhaps you’re considering the wrong place. A new system of values will almost certainly affect your life, so do your research and make sure your location suits all your living requirements before you take the plunge.

Language

Learn the language. If you can’t speak the native language and the locals can’t speak yours then finding work will be tough!

Health

Healthcare entitlement

Some countries may have government funded health initiatives; however, most will require you to take out your own private cover. If you do need insurance be prepared for all eventualities; get it factored into moving costs and in place before you set off.

Children and family life

Partner/spouse

If you’re moving with your other half, what career implications will the move have for him or her? Dual career relocation is double the challenge.

*The most common reason listed for overseas assignment failure is a lack of partner satisfaction.

Know what you leave behind

When you emigrate overseas, I doubt you’ll be taking everyone you know along with you. How do you feel about that? How often do you plan on visiting home? Will visiting be financially viable? Leaving loved ones behind is tough, consider this realistically, especially if you have ageing or poorly relatives or rely heavily on your family support network.

Education systems

Schooling systems vary dramatically from country to country, so if you decide to move to France in the middle of your child’s A-Levels he or she will most likely find the French bachelorette system difficult to adjust to! However, international schools are available so do your research to limit any disruption.

Finance

Is the salary or rate in the chosen country acceptable for you?

Taking a job abroad could mean taking a pay cut and although the cost of living may be less, this could make visiting home a very expensive trip. Alternatively, your salary could be rising, if this is the case don’t be caught out;  investigate the true cost of living in your chosen location.

Work permits

Do you need one and can you meet the necessary requirements? Check out the local embassy regulations before you get your hopes up. Once you have obtained your visa make sure you know your rights of employment and are fully aware of the regulations under which you have been allowed to reside.

Counter-offers are becoming increasingly commonplace in today’s competitive skills market. The noticeable skills gap plaguing the engineering sector makes finding replacement staff an arduous and expensive task for employers. Not to mention the time it takes to find suitable candidates, interview them, negotiate terms and wait through their notice period, all before they can even start.

Understandably employers want to hold onto their best people and nobody can complain about a pay rise, so why should you think twice about accepting a counter-offer from your employer?

Our Guide:

  1. Firstly, there must have been a reason you were looking for a new opportunity in the first place. Take a moment to think over your current situation. Are the original reasons you wanted to leave going to be resolved if you accept? Remember, over 50% of employees who accept a counter-offer end up switching jobs within the next 2 years anyway.
  2. You may be planting a seed of doubt into your employer’s mind if you accept a counter-offer. They might privately question your loyalty or wonder if you’re still on the market for another opportunity. In time to come, you might find that you’re passed over for promotions or could even find yourself near the top of the list if the company makes redundancies.
  3. You might be burning bridges with your prospective employer and your recruitment agency. Your chances of ever landing a job with them in the future will be slim to none and going forward you’ll probably find the recruitment agency will be hesitant to pass your CV onto other clients.
  4. In more extreme circumstances, a counter-offer might just be your employer’s short-term solution whilst they find somebody to replace you. The increased cost of your salary in the short-term is a small expense compared to weeks of an empty chair at your desk. Whilst it might seem a little far-fetched, it has certainly happened to many people.

If you decide to decline the counter offer, be sure to keep your bridges intact by being polite and thankful to your employer. Assure them that you’ll do as much as you can to make the transition to your replacement as smooth as possible by providing a suitable handover. Send a thank you note around a week after you start your new job, it may just be the olive branch you need if things head south in your new role.

In the UK alone, more than 10 million workdays are lost each year as a result of work-related stress. In comparison, just over 4 million workdays are lost each year as a result of work-related injuries. Stress is the frequently overlooked silent killer of the workplace, chipping away behind the scenes, often with no visible symptoms or indicators.

Check out our top five tips to combat stress!

1. Eat well.

It can be quick and easy to pick up processed foods or ready meals but you’ll be lacking that vital nutrition that comes from fresh meat, fruit, and vegetables. Aim to eat five portions of fruit and veg a day and steer clear from short-term energy boosts such as caffeinated drinks. Caffeine blocks the neural signal that tells your body that it’s out of energy, leading to that late afternoon crash.

2. Get active.

Exercising for just 20 minutes per day can reduce stress and depression, simultaneously boosting self-esteem, energy and sleep quality. Not only that, but regular exercise can reduce the risk of heart disease, stroke, diabetes, and cancer, by up to 50%!

3. Plan your day.

Prioritising your workload is essential to combating stress at work. Ensuring that you get the most important tasks finished first will go a long way to putting your mind at rest. If you can’t get everything done in your work hours, take solace in the fact that what’s left is less important than what you’ve accomplished.

4. Switch off.

The UK has the longest work hours in Europe and workers are commuting longer than ever before. This means people are spending less time doing the things that they enjoy. Take a couple of evenings a week to ignore your emails and spend time doing the things that make you happy.

5. Get social.

A problem shared is a problem halved. Having a supportive network of friends, family, and co-workers to discuss troubles with has been proven to reduce high levels of stress.

Competition is rife; the current job market is flooded with candidates who could stand in your way to securing that perfect next career move, so how do you make sure you come out on top?

Andy Ridout, Managing Director of the recruitment agency, Advance TRS, gives us an insight into what employers are really looking for…

Get your CV in shape

Over the course of my career, I have read hundreds of thousands of CV’s and can safely say that employers have too, this is why it is so important to present yours correctly.

Presentation

We are looking for CV’s that reflect professionalism and to achieve this, presentation is key. A good CV should begin by listing your educational attainment, followed by your most recent, relevant jobs with dates of employment; underneath each job include a short summary of the responsibilities and duties you were given whilst in the role highlighting your achievements strengths and expressing your ambitions.

Make your summaries to the point and relevant, this will ensure we can quickly access your best features and match you to a role as fast as possible.
It can be very easy to get carried away with fancy fonts and italics but in my experience, this rarely looks professional. I would strongly recommend that text is kept to a standard size (10/11) and a professional and clear looking font (Calibri is a favourite of mine)

Read the job description

Unfortunately, all too often we receive CV’s from candidates who have not read the job description correctly; an absolute pet peeve for employers. So, before you apply, please make sure you have all the necessary qualifications and experience; if you don’t we will not send your CV to our client.

Make your CV role specific

Once you have established that you meet the role’s requirements make sure you tailor your CV accordingly. It can be tempting to try to cut corners with a generic ‘one size fits all’ CV but unlikely you’ll display your abilities to their full capacity or get the intended response. Do your research; know the company and re-word your CV to demonstrate that you are the right person for the job.

Go Niche

I have made a successful recruitment career from understanding the specifics and technicalities of the Rail industry. At Advance TRS, we deal with jobs in 4 different sectors, making us specialist recruiters in Rail, Property, Construction and Water. This allows us to be the first point of call for candidates who require a recruitment team who understands industry jargon and has solid relationships with the top employers in their field.

The interview

Once Advance TRS have secured you an interview we will do everything we can to help you through the process.
Interviewers are looking for people who will fit in with the company’s current employees as well as the professional image and reputation they wish to portray. It is essential that your clothes, body language and conduct reflect this since first impressions definitely last.

It is a good idea to stage the interview with a friend or family member the night before. This will give you the opportunity to practice being put on the spot and allow you to prepare your answers to any tricky questions, undoubtedly boosting your confidence during the actual scenario.

Remember, the service we provide you with is free, we don’t get paid unless we find you a job so, if you suit our client’s requirements we will do our best to help you secure your dream job.

For your next career move get in touch with a member of the team at Advance TRS on 01483 361 061.